What is a care model?

A care model is an intentionally designed method of uniquely delivering care. The foundation of a care model is an enabling business model. From there, building a new care model is choreography that considers “people, props, and processes.”

1.


People

What roles, expertise, and personalities are needed to deliver care? How do you find the right providers? How are they paid? What motivates them?

2.


Props

What does the care model’s tech need to enable? If there are physical spaces, how do they augment online care and fit together as one seamless experience?

3.


Processes

How do we design the processes so the least expensive, highest quality care occurs in the fewest steps possible?


What does it take to architect a care model?

1.


Medical expertise

A deep understanding of how care is delivered, how providers think, and a healthy respect for evidence-based clinical pathways.

2.


Thinking in systems

Care models have 10 different components. They must all fit together as one seamless process. Like any system, changing one variable affects the others.

3.


Go-to-Market strategy

Elegant experiences don’t cut it in healthcare. A highly strategic pathway to drive real revenue is a care model’s secret sauce.



We focus on companies with care models that enable:

❖ Online and/or physical care

❖ Acute and/or chronic conditions

❖ An in-house medical group


Ideal clients are:

❖ Brand new or established startups

❖ Established health services companies

❖ Investors looking for due diligence on investments


We engage via:

❖ Being a “fractional” Chief Product Officer

❖ Coaching for established product and clinical operations leaders

❖ Strategic opportunity mapping

❖ Investment due diligence


Let’s work together.

Schedule an initial call to get to know one another.


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